This page explains how to request deletion of your NestOrder account and what happens to your data. NestOrder is the local ordering app that connects you with neighbourhood stores.
How to delete your account
- Open the NestOrder app and sign in with your mobile number.
- Go to Profile.
- Tap Delete account and confirm.
You can also email privacy@nestorder.in from the address or phone you use in the app. Put “Delete my NestOrder account” in the subject and include the mobile number on the account. We aim to complete emailed requests within 7 days.
If you are an approved store owner, or your store has order history, email us before using Delete account in the app. We will confirm before the store account is removed.
Data we delete
- Your login, name, phone number, and profile
- Saved addresses
- Active sessions and push-notification device tokens
Data we keep
- Order, cancellation, and store-credit (khata) records may remain with the store in anonymized or limited form, so the store can keep its own sales records.
- We may keep limited records where the law, accounting rules, a dispute, or abuse prevention requires it.
We do not keep deleted profile or login data for a fixed extra period beyond what those store, legal, or security records require.
Questions: privacy@nestorder.in. Privacy Policy: nestorder.in/privacy.